This Privacy Policy describes how 1plus77 collects, uses, stores, and protects your personal data. By using the 1plus77 platform, you acknowledge that you have read and understood this policy. If you disagree with any part of it, please do not use the platform and contact us to close your account.
1 Introduction
1plus77 understands that handing over personal information to any online platform requires trust. You're sharing your name, your contact details, your financial information — and in some cases your government ID — with a platform you're trusting to keep that data safe. We don't take that lightly.
This Privacy Policy is written to tell you, in clear and direct language, exactly what happens to your personal data when you use 1plus77. It covers the full lifecycle of your information — from the moment you first visit the website, through registration, gaming activity, payment processing, and account closure. There are no hidden data practices that this policy doesn't address.
1plus77 operates under Philippine law and is required to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission. This policy is designed to meet and exceed those requirements.
Historic Streets, Modern Privacy Standards
From the cobblestones of Vigan to your GCash on your phone, 1plus77 handles your payment data with the same care this heritage city deserves. Encrypted, protected, and never shared without reason.
2 Who We Are
The data controller responsible for your personal information is 1plus77, operating the online gaming platform accessible at https://1plus77.app. For the purposes of the Data Privacy Act of 2012, 1plus77 is the personal information controller ("PIC") in respect of all data collected through the platform.
1plus77 has appointed an internal Data Protection Officer ("DPO") who is responsible for overseeing compliance with this policy and applicable data protection laws. If you have any questions, concerns, or requests related to your personal data, you can reach the DPO through the contact details in Section 15 of this policy.
This policy applies to all personal data processed in connection with the 1plus77 platform, including data collected through the website, mobile browser, customer support channels, and any promotional activities associated with 1plus77.
3 What Personal Data We Collect
1plus77 collects personal data in several categories depending on your interaction with the platform. The table below summarises the main categories of personal data we process:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number, nationality | Registration and KYC verification |
| Contact Data | Email address, mobile number, home address | Registration and account updates |
| Financial Data | GCash/Maya account details, bank account name and number, transaction history | Deposits, withdrawals, and payment verification |
| Identity Documents | Copies of government IDs, utility bills, proof of payment ownership | KYC/AML verification |
| Gaming Activity | Bets placed, games played, win/loss records, session durations, hand histories | Continuously during platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically on each visit |
| Communications | Support chat transcripts, email correspondence, complaint records | When you contact 1plus77 support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, bonus claim history | Account settings and promotional interactions |
1plus77 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required for identity verification purposes under applicable law and regulations.
4 How We Collect Your Data
1plus77 collects your personal data through several methods:
Direct Collection
You provide data directly when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, participate in a promotion, or update your account details. Any information you type into a 1plus77 form is collected and stored.
Automated Collection
When you visit 1plus77 or use the platform, technical data is collected automatically. This includes your IP address, device identifiers, browser characteristics, and session activity. This data is used for security monitoring, fraud prevention, and platform performance analysis.
Third-Party Collection
When you make a deposit or withdrawal via GCash, Maya, BDO, BPI, or another payment provider, those providers share transaction confirmation data with 1plus77. This includes the transaction amount, reference number, timestamp, and account name — enough for 1plus77 to match the payment to your account and verify ownership.
Where 1plus77 uses third-party identity verification services to assist with KYC, those services may share verification results — including pass/fail status and flag reasons — with 1plus77. The raw documents you upload during KYC are reviewed by 1plus77's compliance team and are not shared with the verification service beyond what is necessary to complete the check.
Your Data Stays Where It Should – With You and 1plus77
Whether it's a late-night session in Davao or an early morning deposit in Manila, every interaction with 1plus77 happens under a data framework built to keep your information in the right hands.
5 Why We Use Your Data
1plus77 uses your personal data only for defined and legitimate purposes. Here is a clear breakdown of how your data is used and why:
- Account Management: To create and maintain your 1plus77 account, verify your identity, process login requests, and manage account settings.
- Payment Processing: To process deposits and withdrawals, verify payment ownership during KYC, and maintain accurate transaction records.
- Regulatory Compliance: To meet obligations under Philippine gaming regulations, Anti-Money Laundering Act (AMLA) requirements, and the Data Privacy Act. This includes Know Your Customer (KYC) verification and suspicious activity monitoring.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, multi-accounting, collusion, money laundering, and other prohibited conduct on the platform.
- Customer Support: To respond to your queries, resolve complaints, investigate disputes, and maintain a record of support interactions.
- Responsible Gaming: To monitor gaming patterns for signs of problem gambling behaviour, enforce deposit limits and self-exclusion requests, and fulfil responsible gaming obligations.
- Platform Improvement: To analyse aggregate usage patterns, identify technical issues, and make improvements to the 1plus77 platform experience.
- Marketing Communications: To send promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive these communications. You can unsubscribe at any time from your account settings.
1plus77 will never use your personal data for purposes beyond those listed above without first informing you and obtaining appropriate consent where required. If you receive communication from a source claiming to be 1plus77 for a purpose not listed here, please report it to support@1plus77.app.
6 Legal Basis for Processing
Under the Data Privacy Act of 2012, 1plus77 must have a lawful basis for processing your personal data. The legal bases 1plus77 relies on are:
- Performance of a Contract: Processing necessary to operate your account, process payments, and provide the gaming services you have signed up for.
- Legal Obligation: Processing required to comply with Philippine gaming regulations, AMLA requirements, tax reporting obligations, and NPC directives.
- Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics — where these interests do not override your privacy rights.
- Consent: Processing for marketing communications and optional data uses, where you have specifically opted in. Consent can be withdrawn at any time without affecting your account standing.
7 Sharing Your Data With Third Parties
1plus77 does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
- Payment Processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay, PESONet, and Visa/Mastercard networks — to process deposits and withdrawals and confirm transaction authenticity.
- Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity documents and check against sanctions lists and Politically Exposed Persons (PEP) databases.
- Cloud Infrastructure Providers: Data hosting and processing services that operate the technical infrastructure supporting the 1plus77 platform. These providers act as data processors under our instructions and are bound by data processing agreements.
- Customer Support Tools: Third-party platforms used to manage support tickets, live chat, and email correspondence. These receive only the data necessary to manage your support interaction.
- Regulatory Authorities: The Philippine Amusement and Gaming Corporation (PAGCOR), Anti-Money Laundering Council (AMLC), National Privacy Commission (NPC), and law enforcement agencies — where we are legally required to disclose information.
- Fraud Prevention Networks: Shared fraud detection services used to identify devices, IP addresses, and patterns associated with known fraudulent activity across the gaming industry.
All third parties with whom 1plus77 shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for their own purposes beyond the defined scope of the service they provide to 1plus77.
Binondo Bright Lights – Your Data in Safe Hands
Wherever you play on 1plus77, the same privacy protections apply. Your personal information is kept secure, shared only when legally required, and always handled with transparency.
8 Cookies and Tracking Technologies
1plus77 uses cookies and similar tracking technologies to improve your experience on the platform and to understand how the platform is being used. Here's how they work:
Essential Cookies
These are required for the platform to function. They maintain your session, remember your login state, and ensure security features work correctly. You cannot opt out of essential cookies — without them, the platform cannot operate.
Performance Cookies
These collect anonymous information about how pages are used — which games are most visited, where players navigate from, and how long sessions last. This helps 1plus77 prioritise improvements. The data is aggregated and does not identify you personally.
Functional Cookies
These remember your preferences — for example, your preferred language or display settings. They make the platform more convenient but are not essential to its operation.
Marketing Cookies
These are used only if you opt in to marketing communications. They help 1plus77 understand which promotional messages are relevant to you. You can disable marketing cookies at any time via your account settings or by managing browser cookies on your device.
1plus77 does not use third-party advertising cookies that track your activity across other websites outside the 1plus77 platform. Tracking is limited to your activity within 1plus77 itself.
9 Data Retention
1plus77 retains your personal data for as long as is necessary to fulfil the purposes described in this policy and to comply with applicable legal obligations. The following retention periods apply:
- Account Data: Retained for the duration of your active account and for a period of five (5) years after account closure — in accordance with AMLA and gaming regulatory requirements.
- Financial Transaction Records: Retained for a minimum of five (5) years as required by AMLA and tax regulations.
- KYC Documents: Retained for five (5) years after the relationship with 1plus77 ends, or longer if required by regulatory directive.
- Gaming Activity Logs: Retained for three (3) years from the date of the activity.
- Support Communications: Retained for two (2) years from the date of the last communication in a support thread.
- Marketing Preferences: Retained until you change your preferences or close your account. Opt-out records are retained indefinitely to prevent accidental re-subscription.
Once retention periods expire and there is no ongoing legal obligation requiring continued storage, 1plus77 securely deletes or anonymises the relevant personal data. Anonymised data may be retained indefinitely for analytical purposes as it can no longer be used to identify you.
10 Data Security
1plus77 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
- TLS Encryption in Transit: All communication between your device and 1plus77 servers is encrypted using Transport Layer Security (TLS 1.2 or higher). This protects your data from interception during transmission.
- Encryption at Rest: Sensitive personal data and financial information stored on 1plus77 servers is encrypted using industry-standard algorithms.
- Access Controls: Access to player personal data is restricted to 1plus77 personnel who require it to perform their specific job function. Role-based access controls prevent unnecessary data access, and all access is logged and subject to audit.
- Vulnerability Management: The 1plus77 platform is subject to regular security testing, including penetration testing and vulnerability scanning, to identify and address potential weaknesses before they can be exploited.
- Incident Response: 1plus77 has a documented data breach response procedure. In the event of a confirmed breach affecting personal data, the platform will notify affected players and the National Privacy Commission within the timeframes required by law.
While 1plus77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, never share your login credentials, and contact 1plus77 immediately if you suspect your account has been accessed without your authorisation.
11 Your Rights Under Philippine Law
As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 1plus77. You can exercise these rights by contacting us at support@1plus77.app:
Right to Access
Request a copy of the personal data 1plus77 holds about you, along with information about how it is being used and stored.
Right to Correction
Request correction of inaccurate or incomplete personal data. For most account details, you can update these directly in your account settings.
Right to Erasure
Request deletion of personal data that is no longer necessary for the purposes it was collected, subject to 1plus77's legal retention obligations under AMLA and gaming regulations.
Right to Object
Object to the processing of your personal data for direct marketing or where 1plus77 relies on legitimate interests as the legal basis, subject to applicable exceptions.
Right to Restriction
Request that 1plus77 restrict processing of your data in specific circumstances — for example, while a dispute about accuracy is being resolved.
Right to Data Portability
Request a copy of personal data you have provided to 1plus77 in a commonly used, machine-readable format, for transfer to another service.
1plus77 will respond to all data rights requests within 15 working days of receipt. Where a request is complex or voluminous, we may extend this period by a further 15 working days, with notice to you explaining the reason for the extension.
If you believe that 1plus77 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We would, however, encourage you to contact 1plus77 directly first so we can attempt to resolve the matter before escalation.
12 Minors
1plus77 is strictly prohibited for use by persons under 21 years of age. 1plus77 does not knowingly collect personal data from minors. If you are a parent or guardian and you believe that a minor has registered an account on 1plus77 or provided personal data to the platform without your knowledge, please contact us immediately at support@1plus77.app.
Upon receiving a credible report that an account belongs to a minor, 1plus77 will suspend the account immediately, conduct a verification investigation, and if confirmed, close the account and delete the associated personal data to the extent permitted by applicable law. Any balance in the account will be handled in accordance with the Terms and Conditions.
13 Third-Party Links and Services
The 1plus77 platform does not contain links to external websites or third-party services with their own independent privacy policies. All links within 1plus77 point to pages within the 1plus77 domain (1plus77.app). This policy does not apply to any third-party websites you may access independently.
Payment providers such as GCash and Maya have their own privacy policies that govern how they handle your financial data. When you use these services to deposit or withdraw funds, their data practices apply to that transaction. 1plus77 recommends reviewing the privacy policies of any payment service you use.
14 Updates to This Privacy Policy
1plus77 may update this Privacy Policy from time to time to reflect changes in data protection law, regulatory requirements, or the way the platform operates. When material changes are made, 1plus77 will:
- Update the "Last updated" date at the top of this page
- Display a notification on the 1plus77 platform for a minimum of seven days before the changes take effect
- Send an email notification to your registered address where the changes materially affect your rights or the way your data is used
Your continued use of 1plus77 after the effective date of any updated policy constitutes your acknowledgement of the changes. If you disagree with any changes, you may request account closure as described in the Terms and Conditions.
The most current version of this Privacy Policy is always available at https://1plus77.app/privacy-policy. We recommend checking this page periodically to stay informed about how we protect your data.
15 Contact and Data Protection Officer
For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by 1plus77, please contact us through the following channels:
- Email (Privacy & DPO): support@1plus77.app — please use the subject line "Privacy Request" for faster routing
- Live Chat: Available 24/7 through the 1plus77 platform when logged in
- Postal Address: Addressed to the Data Protection Officer, 1plus77, Philippines
All privacy-related enquiries are acknowledged within 24 hours. Substantive responses are provided within 15 working days, as required under the Data Privacy Act of 2012.
Last updated: 1 January 2025. This version of the 1plus77 Privacy Policy supersedes all previous versions. If you have any doubt about whether you are reading the current version, visit https://1plus77.app/privacy-policy directly.